Zoom Best Practices (Online Meetings)

Tools for Transitioning to Online Meetings – Best Practices, Anonymity, 7th Tradition, and More

ACA Oregon Intergroup identified a series of Best Practices for Zoom meeting hosts to keep the meeting safe, anonymous and welcoming to newcomers.

Transitioning to Online Meetings

Is your group considering moving the meeting to an online platform, such as Zoom? Here are some suggestions and things to keep in mind.

Create a Zoom account. Zoom accounts start at $15/month. ACA Oregon Intergroup suggests using the group funds to pay for this. Alternately, there is the option to use Zoom free of charge but these meetings are limited to 40 minutes. There are also other online platforms such as Google hangouts, Skype, GoToMeeting, WebEx, and more.

Create an Online Meeting Host service position. See the suggested requirements below. This is the user who will open the meeting and control the settings each week or every time the group meets. It can be helpful to have at least 3-4 meeting hosts on the account, in case one host is not able to attend. This position requires knowledge of the online meeting platform, or the ability to learn and a desktop or laptop computer as many of the settings cannot be controlled on a smartphone. Zoom offers training programs and there are many online documents and tutorials available. Visit this Zoom link for more information.

Adjust the group’s meeting script to account for the new online meeting platform.

Contact members of the group via the group phone list to invite them to the online meeting.

Hold your first online meeting. Plan to have a business meeting immediately after the first online meeting, or as soon as possible to check in with group members and get a group conscience on the new meeting platform. Intergroup suggests creating new service positions of online meeting hosts and co-hosts. Determine whether your group will collect the 7th Tradition online. Discuss how your group will distribute the phone list and provide information on literature.

Zoom Meetings – Best Practices, Settings

1. Have two people co-host the meeting

One person can act as the chairperson/secretary, the other can handle the Zoom controls. This is easiest on a desktop or laptop. Make sure you have a good Wi-Fi connection and battery life or be plugged in. Meetings larger than 25 might add additional co-hosts to help manage participants.

2. Control Who Can Enter

It’s suggested to use a Waiting Room vs. a meeting password to make it easy for fellow travelers and newcomers to access a meeting while minimizing potential for Zoombombing.

Create a Waiting Room to control who can enter the meeting.

When visitors arrive, they are put into the waiting room to be reviewed by the host or co-host who must decide whether to admit them to the actual meeting.

Check Put attendee in waiting room upon entry to require that hosts manually admit each new participant rather than having them join the meeting automatically.

Under Meeting Options, uncheck Enable join before host to prevent participants from joining the meeting until a Host or Alternative Host arrives.
After the meeting has started you may want to consider checking Lock the Meeting to keep anyone else from joining

3. Control Participant Behavior

Uncheck Allow Removed Participant to Rejoin to ensure that if a participant is removed
for inappropriate behavior, they cannot rejoin.

Uncheck File Transfer or limit file types that can be shared to prevent sharing of
inappropriate or virus-ridden files with other participants.

Uncheck Allow Participants to Rename Themselves – very important! ACA Oregon Intergroup strongly suggests that participants refrain from using their last names to protect anonymity.

Check Mute Participants Upon Entry

Control Sharing

At the bottom of the Zoom meeting, click the small arrow to the right of the green Share button.

From the menu, select Advanced Sharing Options.

Under Who can share? Select Only Host.

4. Removing Participants

At the bottom of the Zoom meeting window, click the Participants button to open a list of participants.

Select the name of the participant you wish to remove, then click the More button on the right.

Protecting AnonymityImportant Zoom Settings

Anonymity is the spiritual foundation of all of our traditions. Digital meetings offer unique challenges to ensuring anonymity and privacy. ACA Oregon Intergroup encourages all meetings and participants refrain from using their last names during the meeting.

The default Zoom settings run counter to ACA’s spiritual foundation of anonymity. Many meetings are publicly accessible and full names and faces are often displayed. By default, all Zoom meetings are recorded to the cloud. Turning that feature off is simple, fortunately.

Here are some suggested settings for your meeting to use. Please note that most, if not all, of the settings below are not the Zoom default.

In the Zoom Settings section, under the Meeting subtab:

Require Encryption for Third Party Endpoints

Disable Auto saving chats

Disable File transfer

Disable Feedback to Zoom

Disable Screen sharing

Disable desktop/screen share for users

Disable Remote control

Disable Virtual background (this feature allows the user to use a virtual background instead of the inside of their apartment. Unfortunately, some trolls have been showing up to online meetings with disturbing images as their background.)

In the Zoom Settings section, under the Recording subtab:

Disable Local recording

Disable Cloud recording

Disable Automatic recording

In the Zoom Settings section, under the Telephone subtab:

Enable Mask phone number in the participant list

For more detailed information on Zoom meetings, visit:

Zoom website

New York AA Intergroup website

New York AA Intergroup website

Los Angeles AA Intergroup website

7th Tradition for Digital Meetings (considerations for meetings moving to a digital format)

Our 7th Tradition states: “Every ACA group ought to be fully self-supporting, declining outside contributions.”

Each group is autonomous and might consider taking a group conscience on whether digital contributions are an option, and which platform (or mix of platforms) best suits their groups’ needs.

If you are considering options for 7th tradition, here are some reference links and thoughts to consider:

Digital payment options – VenmoPayPalZelleCash AppGoogle PayStripe, and Apple Pay are all viable options.

Take a group conscience – A group conscience is recommended as each member who wishes to contribute will need to open an account with the chosen service. Many members may already have a service they use and prefer.

You can select one or multiple – A group can agree to use just one service, but larger groups may want to consider multiple options for their members.

Consider the costs and benefits of each platform – Each service has varying fees for money transfers depending on the users’ chosen method of payment (debit, credit, checking account, etc.). Some may have a more user-friendly interface than others.

Some groups may decide to defer 7th Tradition to their direct meeting right now – But they might consider suggesting that members make donations to their Intergroup, The Alano Club of Portland or to the WSO.  

How to Join a Zoom meeting

You can join a Zoom meeting from any phone, device or computer.

1. If you are using a smartphone or other device, download the app from your app store and create an account. You can also join the “audio only” by dialing one of the numbers provided by the meeting hosts on your phone’s keypad. If you are using a computer, log on to http://www.zoom.us.

2. Create an account. If you do this using your Facebook or Google credentials then your account and screen name will include both your first and last name. In keeping with ACA’s 12th Tradition of anonymity, Intergroup strongly suggests editing your screen name to include just your first name or your first name and first letter of your last name.

3. To join a meeting, log in to www.zoom.us on your computer or access the Zoom app on your smartphone or other device.

4. When you first log in to a meeting you may be placed in a waiting room. This gives the host a chance to make sure that you are a real person. You may also be asked to type in a password, if the meeting has chosen to require this feature for security purposes.

5. When you join the meeting, your microphone may be muted. Take a minute to learn how to mute and unmute your microphone and to hide your video. If you have questions, some meetings have a designated host who can help you before or during the meeting. The Zoom apps and website are also good resources for general questions. Please respect the anonymity and privacy of meeting participants and DO NOT engage in any activity in which anonymity or privacy may be compromised, such as taking photos, screen shots or making recordings.

For more detailed information on how to join a zoom meeting, visit:”

New York AA Intergroup website

Oregon Area AA Website

Zoom website

Service Positions for Digital Meetings

Many groups have found it helpful to have 1-2 people acting as tech host and co-host for their digital meetings in addition to whoever is leading the meeting. Here are some potential responsibilities to consider for this service position:

Basic computer skills, experience with online meetings or willingness to attend trainings, access to a desktop or laptop computer (smartphones won’t provide access to all necessary controls) with a strong internet connection and plenty of battery capacity

Stays apprised of and applies (or brings forward for group conscience) recommended security and privacy settings for whichever platform is in use to help ensure access, security, and anonymity of the meeting

Identifies and sets up co-hosting capabilities for other individuals to help facilitate the Waiting Room, the meeting itself, and any post-meeting fellowship time (if implemented). Best practices suggest a host and a co-host for every meeting. Meetings larger than 25 participants generally benefit from additional co-hosts

Manages the Waiting Room (if in use), monitors for potential unintended visitors (often times these will be accounts that don’t share video or a photo and don’t list a first name in their entry screen) and approves individuals for entry to the meeting

Responsible for removing unintended or otherwise disruptive participants i.e. Zoombombers, trolls, or similar, from the meeting

Posts and/or reads a short briefing at the start of the meeting to inform participants of group guidelines to ensure access, security and anonymity of the meeting

Assists meeting participants during the meeting and answers basic questions regarding settings and technical tools

Helps ensure adequate host coverage by training 2-3 additional members to host the meeting and provides them the password(s)